Hello Damien


My name is Kerrie Henkel and I currently reside in Mildura. My family is moving to Bendigo in the next couple of weeks and I am keen to pass on some well-deserved praise for the Bendigo Real estate team. Coming from an industry that strives to provide the best possible customer service to our clients, I am always aware of when I, myself receive exceptional customer service. You have an amazing team of professionals and I congratulate you on employing such happy, friendly, efficient and hard-working employees.
My husband and I are relocating to Bendigo for work, along with our two daughters. Our house sold very quickly here in Mildura and were needing to find somewhere to live rather fast. Our Real Estate agent in Mildura, Josh Berry, suggested we contact Angela from Bendigo Real estate, as not only was she an excellent Sales Agent, she also knew the property markets well in both Mildura and Bendigo.
My first phone call to your office was answered by a happy, friendly and very helpful young lady called Jade. I explained our situation and what we were needing and she organised both the Rental department and Angela in sales to call us back as soon as possible, and they did.
Ashlee in rentals, organised for my husband to view 12 Cumberland Terrace at very short notice, as he was on business in Bendigo just for one day. He was very impressed with her knowledge and friendliness and her willingness to do all she could to find us a suitable rental. We applied for the lease on the house and everything was handled quickly and efficiently by Ashlee, Eilish and Nicoletta. I have also spoken with Angela in Sales regarding the purchase of a house or some land when we arrive in Bendigo. She too has been extremely helpful and has shown my husband through a few houses. We are very keen to catch up with her again in the next couple of weeks.
We had also made enquiries at other Real Estate Agencies for both property rentals and sales assistance and we have found the experience completely different to the one we have had at Bendigo Real Estate. The messages I left were not returned, and the staff seemed very uninterested in helping us find a place to live, even when I told them we were looking to buy a house very soon. One receptionist hung up on me. I much preferred the welcome cheery greeting we received every time we called BRE.
So thank you for your excellent service, I am recommending BRE to everyone I know and I am looking forward to doing further business with you soon.
Kind Regards, Kerrie Henkel